FAQ

FIRST TIMER

Our classes are designed for all fitness levels. In each class, your instructor will lead the way, suggesting different movements and challenges but YOU decide what is right for you. Individual resistance knobs located on each bike allows you to truly customize the cycling classes to your fitness level. If you’re concerned about taking class due to a physical condition, please consult your physician before participating.

 

ARRIVAL

Arrive at least 15 minutes early to your first class and let the front desk know it’s your first visit. If you reserved in advance, your name will appear on the sign-in sheet at the front desk. Initial next to your name so that we know you’re here. It’s important to sign-in for every class in which you are reserved.

 

PURCHASE

First things first. In order to reserve a class you must purchase a class package. Visit the Buy section to browse and purchase class packages. You may also purchase over the phone by calling the studios.

 

RESERVE

Sunday Funday! The schedule goes live every Sunday at 8PM for the following week of classes. Our schedule runs Monday- Sunday and allows you to reserve up to two weeks in advance. To reserve a class visit Reserve or call the studios.

 

CLASS CANCELLATION POLICY

Can’t make it to class? Simply cancel your reservation 6 hours prior to the scheduled class time. Cancellations can be made online or by calling the studios.

Using Class Credits?
If you cancel your reservation 6 hours prior to class, your credit will be returned to your account for use at a later date. Class credits are not refunded. If you do not cancel 6 hours prior to class you will be charged for that class.

Using the Unlimited Package?
Simply cancel 6 hours prior to the scheduled class. Cancellations made within the 6 hour window will result in a $10 late fee. No-shows will result in a $15 missed class fee.

 

WAITLIST

There’s good news... the waitlist works! If a spot isn’t available for the class you want, join the waitlist. As spots become available guests are added to the class in the order that they signed up. You must first have a class package to join the waitlist.

When a spot does become available you’ll receive an email confirmation. It’s important to note that adds happen automatically up to 1 hour before class.

We assume you want to take every class you’re waitlisted for. If you no longer wish to take the class it’s important that you remove yourself from the waitlist. If you don’t remove yourself from the waitlist, you may automatically get added to the class after it’s too late to cancel without penalty. You can remove yourself from the waitlist online or by calling the studios.

We do not offer the option of “switching” classes. If you’re scheduled for one class and then receive a spot from the waitlist for another class, you will be charged for both reservations if within the 6 hour cancellation window.

If a spot does not become available, your credit will be returned to your account to be used at a later date. Class credits are not refunded.

 

4 MINUTES

Call us if you’re running late! If you’re not signed in 4 minutes before class, your spot may be released to allow for walk-ins. Give us a call and we’ll hold a spot for you up to 5 minutes after class starts, though we cannot guarantee you’ll have the same bike you reserved. For everyone’s safety, we cannot admit guests who are more than 5 minutes late to class. First time guests who arrive late to class will not be admitted under any circumstance.

 

MEMBERSHIP CANCELLATION POLICY

Need to cancel your auto-renew membership? We're sad to see you go! Per our terms and conditions, you must submit your cancellation notice in-studio via a membership cancellation form at least 30 days prior to your package renewal date. Once submitted, a manager will review your request and confirm the effective cancellation date. 

 

LOCKER ROOMS

Revolution Studio has both male and female locker rooms each with restrooms, showers, vanities, and premium toiletries. We also have lockers outfitted with digital locks available for daily use.

 

EVENTS & PRIVATE RIDES

From birthdays, to bride rides and from team building to corporate events, we know how to get down! To inquire about hosting a private class or event at our studio, please email info@revolution-studio.com

 

RETAIL & PARTNERSHIPS

Forgot your workout clothes or simply want to show your Revolution pride? We've got you covered! Revolution Studio proudly carries lululemon apparel, accessories and yoga products, as well as its very own branded retail line, which is developed in-house and produced locally right here in Houston.

Shoes and cleats are also available for purchse.  We sell Shimano cycling shoes that are compatible with both SPD and LOOK Delta cleats.  Additionally, we offer TIEM Slipstreams in a variety of color options.  TIEM cycle shoes are so versatile because they can be worn not only during class but also to and from the studio.  Don't see the size, color or style you're looking for?  Speak to our front desk; they will gladly place a special order for you.

Bring a piece of Revolution home with you by picking up some of the carefully curated extra touches that can be found around the studio.  From lavender oil and linen spray provided by local Lavande, to luxurious scented candles by Chesapeake Bay Candle, you can gift or snag your favorite scents year round.  Be sure to check out our latest offerings next time you are in the studio!